Contact Us

Thank you for visiting Norfolk Pampas. If you have a question, bespoke product requirement, event to plan or an issue to report you can contact us by:

• Filling out the contact form above.
• Email: sales@norfolkpampas.com

We will get back to you within 24 hours. If your query relates to an order, please quote the reference in the message.

Returns and Complaints

Please send a photograph of any product damage or anything you are unhappy with so we can investigate. Photo's can only be sent via email: sales@norfolkpampas.com.

Please quote your order reference in all messages. Your issue will be dealt with as a priority.

Write to us, or return items to: Norfolk Pampas Ltd, 2 Heath Way, Blofield Heath, Norwich, NR13 4RS.

Note this address is not open to the public.

Customer Feedback

We love reviews so please leave a review after any purchase using the links provided. We also love to see your photos and videos, share them on any (or all!) of our social links at the footer of this page.

If you are not entirely happy with your purchase, please contact us before leaving the review and we will do everything we can to fix the problem.

Professional Enquiries

If you are approaching us with a sales, marketing or media proposal, please email sales@norfolkpampas.com. Note, we may not respond to spam messages or topics irrelevant to our business.

You can also follow Norfolk Pampas on our LinkedIn page.

Visiting

Unfortunately, Norfolk Pampas Ltd is not open to the public. Collections are by agreed appointment only.

We will update this website, social media and our newsletter with details of events, craft shows etc we attend!